Santa's Enchanted Elevator

Choose your date from the calendar to purchase your experience!

Santa's Enchanted Elevator

*Please note that 1 pass accommodates groups of up to 6 guests, tickets are not per person.*

*Please note that Santa/Grinch are only in attendance on select dates and times.*

Step inside and prepare to be transported to a world of wonder and joy, where Santa’s Enchanted Elevator whisks you straight toward the heart of the North Pole. As the doors glide shut, the elevator comes alive with twinkling lights, festive music, and a sprinkle of holiday enchantment, creating an immersive experience unlike any other.

With a soft chime, the doors open to reveal a heartwarming surprise: Santa’s own living room. Cozy, inviting, and filled with festive charm. Take a seat in his chair, feel the warmth of Christmas all around you, and capture a magical photo to remember the moment. With every detail glowing with holiday cheer, Santa’s Enchanted Elevator delivers you straight into the heart of the season—where joy, wonder, and the spirit of Christmas are waiting just for you.

📍 Location

100 Kellogg Lane

London, Ontario, Canada

N5W 0B4

You’ll find Santa’s Enchanted Elevator on Level 1, beside Shaw’s Ice Cream.

Parking is free.

This experience is accessible.

⏰ Reservation Details

• Each reservation is 5 minutes long, with multiple bookings per timeslot.
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• Each reservation can accommodate up to 6 guests, depending on the number of adults and children.
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• Please arrive 10 minutes before your scheduled reservation time.
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• Late arrivals are not guaranteed and will only be accommodated if availability permits.

🎅 Important Ticket Information

Please read your ticket type carefully, as not all dates and times include Santa or the Grinch.

✨ Sensory Notice

This attraction includes lighting effects, surround sound, and other sensory elements that some guests may be sensitive to.

📌 Refunds & Rescheduling

Reservations are non-refundable.

If you need to reschedule, please email events@100kellogglane.com before your scheduled reservation time.

Rebooking is subject to availability.

❓ Questions?

We’re here to help! Contact us anytime at events@100kellogglane.com.

We can’t wait to welcome you aboard Santa’s Enchanted Elevator! 🎄🛗✨