Customer Success: Learning to put the customer first

💡 Customer Success: Learning to Put the Customer First
Connect. Collaborate. Grow.

We’re excited to bring back the Customer Success Speaker Series in Calgary, presented by Tech Connect Alberta — a space designed to help startups and innovators grow, connect, and thrive.

Sponsored by Doc247;  Doc247 is a 24/7 digital healthcare platform offering on-demand virtual consultations with licensed healthcare professionals. Their mission is to make healthcare more accessible, fast, and reliable anytime, anywhere.

🎤 Speakers

• Donnovan Simon — Vice President, Client Success at Blackline Safety
• Robyn Lee — Director of Customer Experience at Mycroft
• Mable-Ann Biewenga — Enterprise Customer Success and AI Transformation Leader at Amazon Web Services

🎙️ Moderator

• Shivi Agarwal — Principal Client Success Manager at ADP

✨ Who Should Attend
If you’re working in Customer Success, looking to transition into the field, or want to connect and collaborate within Calgary’s tech and innovation community, this event is for you.

Expect practical insights, real-world perspectives, and meaningful conversations on how organizations succeed by truly putting customers first.

🤝 Structured Networking Experience
We’re intentionally designing this event to go beyond casual networking. Through a structured format, you’ll have the opportunity to engage in focused conversations, exchange insights, and build valuable connections, ensuring meaningful outcomes for everyone attending.

📍 Event Details
Event: Customer Success Panel Discussion
Date: Friday, May 22, 2026
Time: 5:15PM – 7:30 PM
Location: Platform Calgary East Annex

🗓️ Agenda
5:15 PM | Doors Open & Registration
5:45 – 6:30 PM | Panel Discussion
6:30 – 7:30 PM | Structured Networking & Connections

👉 Register Now:
Let’s connect. Let’s collaborate. Let’s grow Calgary’s Customer Success community, together.