10-Week Workplace Etiquette & Leadership Development Program

Program Overview

Transform your professional presence, workplace etiquette, and leadership capabilities through this intensive cohort-based development program. Over 10 weeks, you'll master the essential workplace skills that separate good professionals from exceptional leaders - the unwritten rules of professional success that nobody teaches you in school.

Format: Weekly 90-minute live virtual sessions (60 min expert training + 30 min group discussion/coaching)
Duration: 10 weeks total (8 weeks core training + 2 weeks optional group coaching)
Cohort Size: Limited to 15-25 participants for personalized attention
Program Date: March 3, 2026 - May 5, 2026 (every Tuesday, 10am -11:30am ET)

 

Why Cohort Learning Works

 

This isn't another self-paced course you'll start and never finish. Cohort-based learning delivers higher completion rates because:

• Peer accountability keeps you engaged and committed
• Live discussions let you work through real workplace challenges together
• Diverse perspectives from professionals across different companies and industries
• Weekly application ensures you use what you learn immediately
• Lasting relationships that extend far beyond the program

 

What's Included

✓ 8 weeks of expert-led training on essential leadership, communication, networking and workplace skills
✓ 2 bonus weeks of optional live group coaching
✓ Weekly interactive discussions with diverse industry professionals
✓ Comprehensive tools, worksheets, templates, and resources
✓ Certificate of completion
✓ Cross-company networking opportunities

 

Weekly Curriculum

 

Week 1: The Power of Professional Etiquette

Your Foundation for Workplace Success

Discover why professional etiquette is your competitive advantage in modern business. We'll break down outdated myths and reveal how etiquette builds genuine connection and career advancement.

What You'll Learn:

• The crucial distinction between etiquette and manners 
• The tangible business case: how etiquette impacts client relationships, team performance, and your bottom line
• The Top 6 workplace etiquette blindspots from 50+ executive interviews
• A proven 5-step framework for handling difficult situations with grace
• How etiquette expectations vary across generations and contexts

Interactive Element: Live role-playing with real workplace scenarios and collaborative case studies

 

Week 2: Communication That Connects

Mastering Digital and In-Person Etiquette

Learn how communication etiquette serves as the silent assessment tool leaders use to evaluate your readiness for advancement.

What You'll Learn:

• The Four Pillars framework (Privacy, Proofreading, Public Awareness, Patience)
• Digital etiquette across email, virtual meetings, and social media
• Meeting behaviours that signal professional maturity
• How communication expectations vary across generations
• Recovery strategies when etiquette missteps occur

Interactive Element: Communication workshop reviewing and rewriting problematic emails and messages

 

Week 3: Professional Presence Mastery

The Mirror Method

Close the gap between your internal capabilities and external presentation. This isn't about changing who you are - it's about ensuring your presence matches your excellence.

What You'll Learn:

• The psychology of first impressions and the 30-second credibility window
• Non-negotiable basics of professional hygiene, grooming, and presentation
• Voice and verbal presence techniques that project authority
• Strategic wardrobe intelligence from Business Formal to Smart Casual
• Virtual presence mastery for hybrid work environments
• Personal brand development workshop

Interactive Element: Self-assessment exercises and personalized 7-day action planning

 

Week 4: Network Like a Leader

Building Relationships That Fast-Track Your Career

Redefine networking from uncomfortable self-promotion into authentic relationship building that accelerates career growth.

What You'll Learn:

• How to leverage your networking style (introvert, extrovert, or ambivert)
• The WAVE dialogue framework for meaningful conversations
• Strategic networking planning with 90-day action plans
• Graceful conversation entry and exit strategies
• Virtual networking mastery for digital environments
• Long-term relationship nurturing systems
• Elevator pitch development with live practice

Interactive Element: Hands-on networking practice and pitch refinement sessions

 

Week 5: Dining with Intent

Business Meal Mastery (Virtual Training)

Transform business meals from casual encounters into strategic opportunities. These aren't social events with business cards - they're business meetings with food.

What You'll Learn:

• Business meals as strategic meetings: pre-meal planning and venue selection
• Essential dining etiquette: table settings, serviceware handling, table manners
• Continental vs. American dining techniques
• Strategic conversation management while dining
• Professional alcohol protocols and wine etiquette
• Host and guest responsibilities
• Payment protocols and follow-up strategies

Interactive Element: Virtual dining simulation (with pre-recorded video demonstrations) with real-time coaching

 

Week 6: Social Function Finesse

The Business Event Etiquette That Sets Leaders Apart

Master the social competencies that transform professional gatherings into strategic relationship-building opportunities.

What You'll Learn:

• Professional introduction protocols and proper greeting techniques
• The art of small talk and meaningful conversation starters
• Strategic alcohol management at professional events
• Navigating different event types (galas, conferences, team outings)
• Reading social cues and managing challenging situations
• Food and beverage function etiquette
• Transforming networking into genuine relationship building

Interactive Element: Social simulation exercises and cultural awareness development

 

Week 7: Leadership Through Civility

Building Thriving Teams and Cultures

Discover how workplace civility spreads like a contagion - and how you can use this to your advantage as a leader.

What You'll Learn:

• Understanding workplace civility and the contagion effect of incivility
• The measurable business costs: impact on productivity, turnover, and engagement
• Common incivility triggers and why rudeness is increasing
• How employees react when leadership fails to address bad behaviour
• Navigating subjective perceptions across diverse teams
• Your critical role as a leader in setting the cultural tone
• The Civil Person's Handbook: distinguishing civil from uncivil behaviours

Interactive Element: Self-assessment and personalized action planning for workplace culture improvement

 

Week 8: Always On

Building a 24/7 Professional Reputation

Learn how to maintain professional conduct beyond the workplace while remaining authentic to yourself.

What You'll Learn:

• The Invisible Audience: when personal becomes professional
• The Small World Phenomenon and how reputation travels
• Balancing authentic self-expression with professional awareness
• Reputation management techniques and recovery from missteps
• Turning social interactions into professional opportunities
• Digital presence alignment across personal and professional platforms
• Top 10 professional courtesies beyond the office

Interactive Element: Real-world case studies and scenario-based learning with personalized implementation strategies

 

Weeks 9-10: Optional Group Coaching (Bonus)

Two additional weeks of live group coaching for participants who want extra support as they implement what they've learned:

Session Format:

• 30 minutes: Teaching on common challenges participants are facing in real-time
• 60 minutes: Live coaching, Q&A, and hot seats where you can bring your actual workplace situations for group problem-solving

These bonus sessions provide accountability and guidance as you apply your new skills in the workplace. Participants often find these weeks among the most valuable as they tackle real challenges with the support of their cohort peers and expert coaching.

Interactive Element: Participant-driven hot seats, group coaching on real workplace scenarios, and collaborative problem-solving